Sometimes a human operator can do better than the robot in terms of quality or speed but the robot will do the task consistently.
For example testing and gauging is often open to human interpretation. Different operators will get differing results. The same has been found to apply in laboratory routines, especially pharmaceutical research where hundreds of sample must be tested with sensitive instruments. Results obtained vary with the operator speed, handling, etc. Applications where the objective has been to save the costs of PhD scientists filling test tubes often yielded more repeatable and accurate results.
Today quality no longer means walnut veneer or English leather it means goods which are made without defect, consistent because of tightly controlled manufacturing methods behind which lie controlled design methods and even quality controlled management methods. The proof of this philosophy is in modern volume manufactured goods, boringly the same, but of consistent quality. There are no 'Friday' cars.
In other cases the impact on quality might be the justification in itself, especially where the human operator can easily introduce errors. Consider this scnario: A human operator is gauging a bearing hole in a motor housing. If the hole is too big the red light comes on and he puts it in basket A. If it is between limits the green light comes on and he puts it in basket B. If the yellow light comes on the hole is too small but may be redrilled so he puts it in basket C. It isn't long before the operator tires and puts the wrong housing in the wrong basket. Or worse still skips testing every other one because he is on piece work. Clearly the robot not only saves labour but cuts rejects and will pay for itself in a short time.
Roy Jenkins, a once prominent British union leader once said, "Someone invented work and it's time we abolished it." I believe that one day the work will be done by people who want to work, doing only the interesting tasks while robots turn out the goods we need.
" The fact is, that civilization requires slaves. The Greeks were quite right there. Unless there are slaves to do the ugly, horrible, uninteresting work, culture, and contemplation become almost impossible. Human slavery is wrong, insecure, and demoralizing. On mechanical slavery, on the slavery of the machine, the future of the world depends." -- Oscar Wilde
(c) D.Sands 1997