Customers past and present - a small selection only
Some quotations from customers:"Thank you very much for your continuous support, your customer support has been outstanding... as always your responses are prompt and clear. I wish all companies had customer support as helpful as yours"
- Thermo-Fisher Scientific.
"a spectacular job of answering questions from users, be it a silly basic question or a complicated technical inquiry."
# mechanical, electronic construction -- Great quality
# reliability -- Very reliable.
# electronics, interfacing -- UI is friendly and ST provides a tons of support.
# value for money -- Worth the money that was spent on the units.
- Broadcom Inc, CA
"In general we found your support (Q&A) very responsive.
Although not trivial at first sight the programming language happens to be very efficient and to provide a high degree of control and flexibility – something I’m not sure other providers provide..."
- Eff Inov Technologies
Our arm from ST Robotics was installed in June 2005 as an exhibit to display the movement and flexibility of a robotic arm. The arm now has a running time of 24,400 hours...
This was installed as part of a larger exhibition and carries on regardless while all the other exhibits are failing. A laudable feat of engineering endurance, and excellent customer support.
- Dundee Science Centre
"We just finished the first course using the robot and everything worked great!
Students liked the robot a lot and found the programming interface easy to use and very intuitive."
- Indiana Tech.
“No, no problems, it’s working fine. We recently tried it with a laser aimed through the sensor block and it was just as good (accuracy). So we have no problems with the (classified).”
- Kearfott Guidance.
“The quality is amazing [of their product]. It’s a much better finish than we ever did manually.”
“The robot system has exceeded all our expectations”
- Racal Mesl.
“No, neither robot has given any trouble. They are both working perfectly”
- Radstone Electronics.
and then after another 5 years we called them and the robots were still in use, one for 10 years: 'The robots have worked flawlessly'
“We know of *** and *** systems that constantly give trouble. Ours works consistently night and day.”
- Xenova Pharmaceuticals.
“Arnold is still running all shifts with no problems. We never need to relearn positions.”
- Hewlett Packard.
“This is the third robot we’ve bought for this job and the only one that could do it. The *** is still in it’s packing case in the parking lot.”
- Signet Armorlite.
found on the net: (anon)
"My favorite robot is from STRobotics.... Their stuff is designed on the Z8000, and runs a language they call RoboForth. It's a pretty fair implementation of Forth, and that is one of my all-time favorite programming languages."
We regret it is our firm policy not to give contact details. The ratio of new enquirers to existing users is too great
and would inconvenience our existing customers.
Articles published about ST robots or RoboForth
Research at the University of Arizona.
The entire national DNA database, the biggest in the world, was set up by the UK Forensic Science Service using 8 ST robots.
(note: The ST R16 robot is mistakenly referred to as a Hamilton ML16 robot and Roboforth is also an ST product.)
Robotics in the nuclear industry
Trawsfynydd Power Station De-commissioning
ST supplied 4 large Cartesian robot systems in master-slave combinations to swab waste containers in a radioactive environment.